Frequently Asked Questions
Click the question below to learn more.
Our line card, located in the Resource Center, outlines our signature products. These are products that we have represented for many years and have a deep understanding of. We also have excellent technical expertise and a great relationship with the vendors, which allows us to influence them to support your needs.
In addition to the manufacturers listed on our line card, we can generally get you any industrial product you request. We have been in business for over 50 years, so we have an extensive list of manufacturers and maintain great relationships with them. We are confident that we can find the right product for your needs and get it to you quickly and efficiently.
To contact us:
- Chat Box located at the bottom right corner of our website.
- Email: info@airspec.com
- Text: 636-203-8550
- Call: 636-326-5900
We offer several ways to get a quote on a product. You can:
- Click on the Request For Quote on the menu on our website
- Email: quotes@airspec.com
- Call: (636) 326-5900
- Text: (636) 203-8550
Here are some additional details about each of these options:
Submitting a Request for Quote is the quickest and easiest way to get a quote. Fill out the form with the product(s) you are interested in, and we will get back to you with a quote within an hour.
Contacting us directly for product questions, help, or order changes. Our customer service team is knowledgeable about our entire product line and can help you find the best possible solution for your needs.
We look forward to working with you!
There are several ways to place an order. You can:
Email: orders@airspec.com
Phone: (636) 326-5900
Fax: (636) 326-5901
We look forward to serving you!
Great question!
Orders placed on our website for in-stock items will ship the same day or the next day, depending on the time of the order. The cut-off time is 1:00 pm CT. After 1PM, please call 636-326-5900 to confirm order can still get shipped the same day.
Typically, all other orders are shipped based on the estimated ship date we provide when quoting the product. We have an extensive tracking system where, if your order is NOT shipped as promised, we will notify you via email and provide you with an updated ship date.
Our cut-off time is 1:00 PM CST. Please call 636-326-5900 to request same day shipping.
Our Customer Service Team is dedicated to finding solutions, even when a part has been deemed obsolete.
We begin by obtaining the specifications for the obsolete part and the newly recommended part. We carefully review the new specifications to determine if it is a fit-form-function replacement. If there are any differences, we will point them out and discuss them with you. Our success rate for replacing an obsolete part is 99.99%.
We look forward to helping you solve your problem!
Contact us as follows:
- Chat Box located at the bottom right corner of our website.
- Email: info@airspec.com
- Text: 636-203-8550
- Call: 636-326-5900
Check the Catalogs page, located in the Resource Center of this website.
If you can't find the catalog or technical information you are looking for, please call us at (636) 326-5900 or email us at orders@airspec.com.
Contact us as follows:
- Chat Box located at the bottom right corner of our website.
- Email: info@airspec.com
- Text: 636-203-8550
- Call: 636-326-5900
Absolutely! Air Specialists Worldwide is all about serving the customer and supporting your plant operations. We do NOT require a signed contract or a PO to stock critical items for our customers. We trust our customers and rely on the relationships we have built with them.
Give us a call 636-326-5900 and let's stock something for you!
Be sure to ask about our more in-depth CPR Program. (CPR = Critical Parts Request)
We understand that your plant maintenance staff is constantly challenged with keeping equipment running and properly maintained. We won't show up unannounced. Instead, we will perform site visits on an as-requested basis. We can typically be at your plant within 24-48 hours, depending on the urgency of the situation.
We've found that site visits are very beneficial for both parties. We learn more about your plant's operations and can provide solutions and feedback to you. In many cases, we can share solutions to similar problems we've solved at other plants.
Please don't hesitate to contact us if you would like to schedule a site visit.
Contact us as follows:
- Chat Box located at the bottom right corner of our website.
- Email: info@airspec.com
- Text: 636-203-8550
- Call: 636-326-5900
Can't find what you are looking for? Let us help. We have several ways for your to contact us.
Phone: (636) 326-5900
Text: (636) 203-8550
Email: info@airspec.com
The ChatBox in the bottom right corner of our website is staffed during regular business hours (Monday thru Friday, 8AM to 5PM CST). After hours, you can leave a message. We will get back with you the following business day.
Our office and warehouse are conveniently located in Fenton, MO (a suburb of St. Louis, Missouri).
Air Specialists Worldwide
1675 Larkin Williams Road
Fenton, MO 63026
Our phone number is (636) 326-5900.
Our business hours are Monday through Friday, 8:00 AM to 5:00 PM Central Standard Time. We are closed on weekends and holidays.
If you need to contact us after business hours, please us the following means:
- Chat Box located at the bottom right corner of our website.
- Email: info@airspec.com
- Text: 636-203-8550
- Call: 636-326-5900
For orders placed on our website, we charge a flat rate of $15 for ground shipping.
For all other orders, please get in touch with our Customer Service Team at (636) 326-5900.
You can provide your UPS or FedEx tracking number for orders placed offline.
There are several ways to place an order. You can:
Email: orders@airspec.com
Phone: (636) 326-5900
Fax: (636) 326-5901
If we cannot ship directly from the manufacturer, we will charge a small fee to ship the order to our Fenton, MO, warehouse. Once your order arrives at our warehouse, we will ship it to you using your UPS or FedEx tracking number.
We understand that some parts may be critical and you need them QUICKLY. When possible, your order can be expedited for an additional fee. This fee is typically charged by the vendor. Air Specialists Worldwide simply passes this cost on to you.
Please call us at (636) 326-5900 to learn more about expedited options and charges.
Air Specialists Worldwide accepts Visa, Mastercard, Discover and American Express. We also accept PayPal.
Most of our customers have net 30 payment terms and regularly send us purchase orders.